Arqtech Laboratories Ltd,
Unit 5 Kilkerrin Park 3,
Liosban Industrial Estate,
Tuam Road,
Galway
Current Service Charges and Reductions
Standard Service Call €80
This would be a typical service of a water softener or iron removal system, covering the service of the system but not including replacement parts, filters, UV bulbs etc that may be required.
If a problem is not resolved on the first call out there is no charge for subsequent callouts providing you let us know within four weeks of the initial service.
Please note that unlike some companies we do not charge more if you are outside the Galway area, nor do we charge extra should the service e take longer than expected.
Service of a water softener / iron removal system
plus replacement of single stage drinking water filter
was €130 now €110
Service of a water softener / iron removal system
plus replacement of two stage drinking water filters
was €190 now €150
Service of a water softener / iron removal system
plus replacement of Reverse Osmosis pre-
was €150 now €130
Service of a water softener / iron removal system
plus replacement of Reverse Osmosis filters and membrane
was €190 now €160
Service of a water softener / iron removal system
plus replacement of 5 GPM UV bulb
was €190 now €150
For service costs on more complex systems not described above plase call us for a quote.
Servicing a water softener or iron removal system involves an overall check of the unit and fittings, opening the head of the valve and cleaning screens, injectors, backwash ports and check vlaves and where mechanical timers are used these too are opened and checked for wear. Any worn or damaged parts are replaced and these small parts are usually replaced at no extra cost.
Ultra Violets units have bulbs and prefilters, if present, replaced and sleeves cleaned.
Drinking water systems have filters replaced.
Reverse Osmosis units prefilters or all filters and the membrane replace depending on the service required.
All the water you use passes through your water system. On water softeners and iron removal systems any clogging of the screen, injector or backwash port with dirt or accumulated limescale can have a detrimental effect on the units operation, reducing its ability to soften or remove iron and shortening the lifespan of the unit.
Drinking water filters and reverse osmosis filters are either sediment or carbon filters. Sediment filters block with dirt reducing water pressure. In pumped reverse osmosis units this causes the pump to run continuously and eventually fail.
Carbon filters work by absorbing contaminants in the water. Once they have reached their capacity the water is simply passing through them untreated.
Ultra Violet bulbs work by producing a wavelength of light that kills bacteria. From the time they are turned on the wavelength of light emitted changes reducing the units ability to sterilise the water passing through. Some bulbs may fail after a period of time others can stay lit for many years but are simply using electricity with no benefit.
How often should I have my system serviced?
We would recommend that you have your system serviced every two years unless otherwise advised. Systems processing very poor quality water, bacterially contaminated water or high volumes may require a yearly service.
How do I book a service?